“Mailbox No. 1“ has gone way beyond a physical device, and it now symbolizes a mechanism for collecting public opinions in both tangible and digital formats.

　　A resident sends suggestions via her mobile phone at Minzhu Village Community in Xiejiawan Sub-district of Jiulongpo District, southwest China's Chongqing Municipality, Feb. 25, 2025. (Xinhua/Huang Wei)

　　Wu Chengli addresses residents' concerns on her mobile phone at Minzhu Village Community in Xiejiawan Sub-district of Jiulongpo District, southwest China's Chongqing Municipality, Feb. 25, 2025. (Xinhua/Huang Wei)

　　Wu Chengli addresses residents' concerns online at Minzhu Village Community in Xiejiawan Sub-district of Jiulongpo District, southwest China's Chongqing Municipality, Feb. 25, 2025. (Xinhua/Huang Wei)

　　In the meantime, a station for the practice of whole-process people's democracy was set up to serve as an anchor point for deputies at all levels to conduct field surveys. By making frequent visits at the grassroots level, these deputies have become mobile extensions of “Mailbox No. 1.“

　　“Mailbox No. 1“ has received thousands of suggestions from the community, many of which have been properly addressed. Most of these suggestions are highly specific but really critical to people's daily life.