When the reservoir began filling in 2015, some routes used by nearby communities were submerged or cut off. Ren Jianhua, a Chinese project representative at the Chaglla project, told the Global Times that the transport needs of reservoir residents had been raised and given priority attention during the project"s environmental impact assessment.

　　Ren said the project owner subsequently included free boat transport for local communities among its social and environmental commitments submitted to Peru"s relevant authorities. The service was therefore established as a long-term arrangement closely linked to the project.

　　Today, the station provides the boats, docks, fuel, personnel and safety equipment. Local maritime authorities oversee navigation, while passengers are required to follow safety rules. The station also sets aside an annual budget for the service.

　　The project had also established channels through which residents could raise concerns and discuss practical needs. A Residents" Petition and Complaint Center receives requests, while a Community Residents" Monitoring Committee holds regular meetings with villagers, Ren said.

　　The relationship between the station and nearby communities has developed through daily cooperation. Since the Chinese operator took over, Chinese and Peruvian employees have worked together in operations, maintenance and community affairs. Ren said differences in language and culture had not prevented the teams from building trust.

　　For local residents, the station"s presence is most visible in the changes around them. In 2024, the Chaglla project helped 11 villages build or repair more than 20 kilometers of rural roads.

　　Passengers and staff wear life jackets aboard a boat providing free community transport on the Chaglla Reservoir in Peru"s Huánuco region.